Happy St. Patrick’s Day! The luck o’ the Irish is the theme of the day around Halifax, but Innovators are also frequently associated with luck.
“Oh, weren’t they lucky to come up with that idea?”
“I wish I was creative enough to figure out new ways of doing things. People who can do that are so lucky!”
“We’ve asked the customers a thousand times how we should solve their problem, but no such luck. They haven’t come up with anything.”
The truth is, innovation has more to do with exploration, openness, readiness, and preparation than it does with luck. Expecting solutions to be linear, direct, and rapid is a bit like expecting long-term relationships to be instantaneous. Instead, if we enter every customer conversation with an openness that what we learn will be useful someday, we create a positive environment for innovation, creation, and invention. If we believe that innovations, inventions, or ideas…
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